Appliance Repair in Monroe & Union County, NC

 
 
 
 
  EXCELLENT  
  
 Based on 118 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kristin L 
 
3 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Another great repair by Daniel! This time it was our Thermador hood vent.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Denise Amouroux 
 
4 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Came right away and fixed the problem immediately. Gave me a senior discount too. Will call them again if I have more trouble with my refrigerator.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Justin Hyde 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
There were very knowledgeable, serviced my appliances the next day and cleaned up afterwards. Highly recommend
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 NCgirlnextdoor 
 
5 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
They were able to get Artem out the day after I called.  He was pleasant, professional, and quick.  He took it apart and found a lot of dirt in a part (? Don’t know the name, but it looks like a fan.) He vacuumed it out and put it back together. My Electrolux dryer is approximately nine years old and I was concerned that I would have to be buying a new dryer. I thought the repairs might be more expensive than getting a new dryer. I was pleasantly surprised that it was well under $100. I will definitely be using The Appliance Ranger LLC for future repairs on my large appliances!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Neil Spence 
 
6 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Edit: The owner reached out to understand what went wrong. We had no issues with the repair itself, just miscommunication over the process due to a complicated issue with the refrigerator. Our fridge started making a strange noise and then the display started blinking and shutoff, and shortly after our fridge stopped working. We called Appliance Ranger because of their 24-hr availability, quick response, and at the time it’s 5 star review. Artem was able to come out the same day and said he was doing a full diagnostic. He said was our control panel and gave us a quote. He came back the next day after having to order a part and fixed it, but then said there was another problem with the damper. I was confused as he said he did a full diagnostic the first day and this wasn’t an issue identified. He came back the next day to fix the damper. Then the final price he gave me was twice what he quoted me for the damper for which I had to correct him and I’m not confident I still was charged the right amount. Overall the response time was good and appreciate the 6-month warranty for parts & labor. However, the transparency was lacking: stating a full diagnostic that apparently wasn’t a full diagnostic and then invoicing not clear. I just receive a receipt for the amount paid, not for a breakdown of the parts and work performed.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 T McCarthy 
 
6 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I completed a quote request online and got an immediate response back from the company confirming they were able to work on my stove. Artem came by that same day and determined the problem and said he would need to order part and would return the next morning. I was quoted a price that I agreed upon. Artem returned the next day on time and fixed my stove. I was given a written warranty for 6 months!! Two days later I get a follow up text from Artem checking to see if everything was going well. One thing I can say about this company is they have excellent communication, and are own time. I will definitely call them again for future appliance repairs.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Adam York 
 
11 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service from Daniel - very thorough diagnostic on my GE Cafe Oven, sourced a custom order part and had us fixed quickly!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Scott Cooper 
 
13 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Requested an appointment, got an imediate call back, Daniel was at my house 8:00 AM the next moring.  Diagnosed the problem quickly, was back with a part by mid day, and problem resolved.  Clear and honest communication, knowledgeable, and on time.  Great experience.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mary Getz 
 
14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
VERY professional and quick! I contacted them at 7 am on a Saturday my oven had broke and it was fixed at 9:45 that same day! Priced reasonably as well- I highly recommend!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rick Smith 
 
14 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Quick response in getting here,and Daniel was excellent and thorough in his work. Outstanding experience in a bad situation of having a dead refrigerator.